Restaurants
Handle takeout orders, reservations, and customer inquiries automatically. Perfect for recovering missed phone orders and capturing extra revenue during busy hours. Answer questions and take reservations 24/7.
Key Benefits
Use it as a capable full-time phone waiter/waitress, or use it as a backup
Never miss takeout or reservation calls during busy hours
Recover lost sales from unanswered phone calls
Automatically take orders, reservations, and customer inquiries
Handle multiple calls at the same time without extra staff and extra phone lines
Reduce pressure on employees during lunch and dinner rushes
Works 24/7 or only during the hours you choose
Multilingual support for serving more customers
Upsell specials, combo meals, desserts, and promotions automatically
Integrates with supported restaurant POS systems
No new phone lines or equipment required
Receive orders instantly through SMS (text), app notifications, or receipt printers
Natural human-like conversations — most callers won’t realize it’s AI
Pay only when calls are actively handled, not when idle
Quick and easy setup — ready to use in about an hour
Features
Takeout order and reservation handling
Restaurant menu and pricing upload or integration
Including optional POS system integration with supported providers at no extra costs
Ability to answer menu, ingredient, allergy, and preparation questions
Automatic upselling of specials, combos, desserts, and drinks
Customizable handling instructions for dine-in, pickup, and delivery orders
Multi-language support for customer conversations
Simultaneous handling of multiple incoming calls
SMS, app, and receipt printer order notifications
Ability to collect customer names, phone numbers, and order details automatically
Flexible business hours and after-hours call handling
Easy menu updates for promotions, pricing, or seasonal items
Call summaries and conversation recordings
AI-powered natural conversations and human-like voices are light-years ahead of the old-style robotic phone menu experience
Cloud-based setup, use your existing phone number and carrier
Pre-trained based on thousands of other restaurants’ call-handling
Support for escalation to live staff when needed
Multilingual support for both staff and customers
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Hear Demos
Listen to real sample calls across restaurants, services, contractors, retail, and everyday business questions.
American Restaurant
Chinese Restaurant
French Bistro
Sushi Restaurant
Chinese Restaurant 2
Restaurant Reservations
Thai Restaurant
Try Live Call
Try out the Phone Assistant with a live call: You can simulate a customer and call this number to test how i118 Phone Assistant handles incoming calls.
Call the number and select one of the different businesses to test (English only):
1. Handyman Service
2. House Cleaning
3. Apartment Rental Office
4. Website Design Service
5. Restaurant
Ready to transform your
Customer Experience?
Join thousands of businesses already using AI to provide exceptional customer service. Get started today with affordable, pay-as-you-go pricing.