Contractors
Answer customer inquiries, provide service and technical information, and book appointments for estimates or service calls — helping you stay responsive 24/7, even when you’re busy on a job site, off the clock, or asleep.
Key Benefits
Never miss new job opportunities from unanswered calls
Capture leads while you’re on a job, driving, meeting clients, or sleeping
Automatically answer questions and schedule appointments
Handle multiple incoming calls at the same time
Reduce interruptions so you can stay focused on the job site
Works 24/7 or only during the hours you choose
Provide instant responses instead of sending callers to voicemail
Collect customer names, phone numbers, addresses, and job details automatically
Transfer urgent calls when needed
Multilingual support for serving more customers
No need to hire a full-time receptionist
No new equipment, switching phone numbers, or carriers required
Receive lead and appointment notifications instantly by SMS (text) or app
Human-like conversations — most callers won’t realize it’s AI
Pay only when calls are actively handled, not when idle
Quick and easy setup — ready to use in about an hour
Features
Custom AI call flows tailored to your trade and services
Smart lead qualification based on job type, urgency, and location
Structured collection of project details, service requests, and property information
Optional integration with supported scheduling platforms at no extra costs
Allow instructions for emergency-call handling and escalation rules
Real-time SMS and mobile app notifications for new leads and appointments
AI-generated call summaries and conversation recordings
Ability to customize greetings, scripts, and conversation behavior
Multi-language support for both staff and customers
Simultaneous multi-caller handling during peak periods
Ability to answer technical and service-related questions by uploading your custom knowledge base
Flexible business hours, after-hours, and holiday call behavior
Cloud-based deployment using your existing phone system
AI-assisted onboarding that auto-generates initial instructions and Q&A content
Easy updates for pricing, promotions, seasonal services, or announcements
Support for different contractor industries
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Hear Demos
Listen to real sample calls across restaurants, services, contractors, retail, and everyday business questions.
Handyman Service
Plumber
Roofing Company
Tree Service
Try Live Call
Try out the Phone Assistant with a live call: You can simulate a customer and call this number to test how i118 Phone Assistant handles incoming calls.
Call the number and select one of the different businesses to test (English only):
1. Handyman Service
2. House Cleaning
3. Apartment Rental Office
4. Website Design Service
5. Restaurant
Ready to transform your
Customer Experience?
Join thousands of businesses already using AI to provide exceptional customer service. Get started today with affordable, pay-as-you-go pricing.
